Operations Officer

Operations Officer　

Contributes to the safeguarding of assets and cash for all funds under management by accurately performing various operational functions/analysis. These functions include reconciliation, identification, and resolution of transactions within a limited timeframe. Analyzes and handles the information flow from various sources such as custodian/bank network, Cash Management, Accounting, Legal, and Business Assurance divisions/departments and broker/dealers to diminish operational risk. Develops and maintains individual relationships with representatives of the custodian/bank network and provides support to all Council and SPV divisions.　

• Ensure the timely receipt of securities and cash through management, control, and analysis of

Domestic/International market practices. Functions include Trade status and administration,

Settlements, and Complex & Bank security and fund transfer processing.

• Responsible for the accurate review and resolution of all exception trades by Trade Date + 1 by

effectively communicating issues with broker/dealers, internal and external traders / fund managers,

and custodian/banks. Failed trade resolution.

• Analyze, reconcile, and report residual overnight cash transactions/balances to Financial Accounting

and AFS Cash Management. Monitor cash balances for idle cash/overdraft charges.

• Resolve internal trade problems on or before settlement date and prior to depository cut-offs by clearly communicating with broker/dealers, traders / investment managers, and the custodian/banks.

Communicate issues and take initiative to resolve problems when dealing with internal and external

partners and service providers.

• Responsible for preparing, analyzing and reviewing various daily/weekly/monthly reconciliation and

management reports, as well as special requests.

• Provide ongoing support of business relationships with business partners of the Custody Division i.e.,

Custodian – State Street, Prime Broker, Equity Trust, Banks, Portfolio Managers, Accounting and

Business Assurance group.

• Identify, analyze and communicate potential operational risk from daily security and cash functions,

including funds transfer and discrepancies in data.

• Escalate problems which could have significant impact on daily operations and/or could adversely affect Council/SPV and partnership relations. Requires appropriate decisions and escalation of critical issues resulting in the safeguarding of the Council/SPV’s assets.

• Participate in departmental projects and assist with development and review for new and/or changes to departmental policies and procedures

• Collaborate within team environment to successfully manage daily work volumes and quality standards

• Performs safe custody control over Council critical/vital documents

• Service Level Agreement adherence and KPI monitoring

• Perform other similar or related duties as assigned.　

• Bachelor’s degree in business-related field.